ame:______________PMAN 639: PROJECT QUALITY MANAGEMENTFINAL EXAMA. Please answer the following True or False questions (each worth 2 points)1) A process is capable if only common variation is present in the process.True ______ False______2) Due to the widespread acceptance of benchmarking, it is not difficult toobtain cooperation from other firms in your own industry.True ______ False _______3) Control charts are used to determine whether a process will produce a productor service with consistent measurable properties..True ______ False______4) Three items in parallel each having a reliability of 0.90 have an overallsystem reliability of 0.729.True ______ False______5) The lower control limit for a p-chart can be lower than 0.True ______ False______6) Process stability means that the variation observed in the process is random.True ______ False______7) Processes that achieve capability indexes of equal or greater than 2.0 have SixSigma performance.True _____ False________8) The first component of a complaint resolution process is contrition.1True ______ False______9) The three spheres of quality are planning, design, and improvement.True ______ False______3) Quality invariably leads to better business results.True ______ False_____B. Please answer the following multiple choice questions (each worth 3 points)):1.A system is to be composed of 5 identical components in series. What isthe lowest reliability component that can be used in order to have anoverall system reliability of 0.90?A.B.C.D.E.2.0.980.970.960.950.94In the __________ stage of team development, the team becomes acohesive unit and interdependence, trust, and cooperation develop.A. normingB. formingC. stormingD. mourningE. performing3.A project consists of four activities, each of which has a variance of 1.The project standard deviation is:A.B.C.D.E.4.123416__________ variation is centered on the mean and occurs with aconsistent amount of dispersion.A. NonrandomB. Consistent2C. SystematicD. DeliberateE. Random5.The quadrant in the Risk and Return matrix corresponding to lowrisk and low return is called:A.B.C.D.E..6.The final step in the self-assessment process described in the text is to:A.B.C.D.E.7.variablequalitytraitattributeelementWhat is the Taguchi constant for a device that costs $400 to repair and atolerance of plus or minus 0.5 mm with a mean squared deviation fromthe target of 0.3?A.B.C.D.E.9.document findingscollect dataevaluate strengths and areas for improvementdevelop improvement strategymake a planA(n) __________ is the result of a binomial process that results in aneither-or-situation.A.B.C.D.E.8.starsdogsquestion markslow hanging fruitwins144480444416001111The X-bar chart is a process chart used to monitor the __________ of thecharacteristic being measured.3A.B.C.D.E.10.rangeaveragemodedispersionparametersWhen we are interested in monitoring a measurement for a particular product in aprocess, there are two primary variables of interest:A.B.C.D.E.the mode of the process and the distribution of the processthe range of the process and the diffusion of the processthe mean of the process and the dispersion of the processthe average of the process and the stability of the processthe range of the process and the distribution of the processC. Please respond to the following questions. Each question is worth 10 points:1) If a process is Normally distributed what is the relationship between a run chartand a control chart of this process performance? Please discuss.2) A project manager needs to choose a machine that molds 1-inch plastic waterpipe. The 1-inch pipe has a specification of 1-inch plus or minus 0.1 inch.Determine which machine he should choose, by computing and interpreting theprocess capability index for each machine.If the manager chooses machine A because it is cheaper, what % of the pipesproduced will be out of spec?MachineABCDStandard Deviation (inches)0.080.060.050.023) A project manager at COMSOFT corporation has collected statistics on theorganizationâs software development process. He has the size of each project innumber of lines of code for the past 20 projects and the number of design errorsdiscovered in design reviews for each project. .4Describe what type of control chart you can use and how do you calculate thecontrol limits to check if the software design process in this organization is incontrol.4) A project manager at System Design Corporation has collected the following dataon the size of software programs and the length of programming time. Thecompany is bidding on a new system that is estimated to consist of 250000 linesof code. Please use the data to find the functional relationship of the coding timeto the program size and estimate the number of days it would take to code the newsystem.Size in 1000lines of code(KLOC)ModuleNumber of days tocode116068215866314870413559517872617068715864813865920070101956811189651217368131597014163711515066161406517206731814464519157702018374211957522190772318269241526525174695) For the above problem plot a histogram of module size in this program.6
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