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.0/msohtmlclip1/01/clip_image002.jpg”>Coursework Assignment


E15 Semester 2015

Module Code:


Module Title:

Human Resource management


BSc Honours –


Level 5

Awarding Body

University of Plymouth

Module Leader

Tawa Edwards


Individual written Report



Any special requirement

All work should be submitted on the Student Portal along
with an acceptable ‘Turnitin’ report.

Word Limit

2000 words (+/- 10%

Deadline date for submission

2 December 2015–
Week 9

Learning Outcome

1. Demonstrate an understanding of the scope, significance
and legal framework of HRM in business organisations.
2. Critically examine the factors affecting human
motivation in business organisations and how motivation affects standards of
3. Analyse the causes of conflict and alienation at work
and evaluate the methods of their resolution.

Percentage of marks awarded for the module

This assignment is worth 50% of the total marks for
the module.

Candidates must clearly label their
ID Number on additional separate reference, formula or answer sheets.


Please read the
following scenario.

works as a technician at Portico International, a UK-based manufacturing
firm. She works in a team of seven
people who prepare material for constructing bridges.

team consists of six men and one woman. Ann works very hard in her role and as
part of a team. In the manufacturing industry where it is mostly male dominated
it is sometimes difficult for Ann as a woman.

has come to you as HR manager complaining that she is being isolated from her
team and the team members are not talking to her or involving her in
conversations. It is a very uncomfortable situation for her to work in. Ann
also states that she has been given work that is not challenging and that they
make derogatory comments about women.

Ann’s team members do feel
awkward around her, because of the type of language they use when
communicating. The team members have also commented to the team’s manager that they
have found Ann to be somewhat overly sensitive.

had gone to complain to the team manager who is inexperience, and has poor
interpersonal skills. His response was for her not to take things too seriously
as this was most likely “office
banter”, and the
culture of team, hence –
“this is how we do things round here”
You are the HR manager for Portico International:

Task 1
Critically evaluate the issues that
Ann has raised in the above scenario. Identify and analyse the possible reason
for the source of conflict in the above scenario. Consider the above scenario
and other relevant factors in workplace conflict. (800 words)
Task 2
and recommend ways or methods, in which the above conflict scenario can be
resolved. Your answers may include ACAS Disciplinary procedure, ACAS Grievance
procedure, Mediation, Negotiation and other HR best practice. (800 words)

Report Layout
Front Cover –ID number, Subject and Topic. (Not
included in the total word count)
Content Page (Not included in the total word count)
Executive summary (Not included in the total word count)
Introduction (200 words)
Task1 (800 words)
Task 2 (800 words)
Conclusion (200 words)
Bibliography (Not included in the total word count)

Marking template

Human resource

Marking Criteria

% of total


Overall comments

Identification and Analyses
of source of Conflict
Evaluation and analysis:
Understanding and identifying the
source of conflict in the workplace.


ACAS aspects of the
resolving conflict in the workplace
Evaluation and analysis:
Understanding employers’
and employees role, in managing conflict.




Structure, presentation and




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